With the popularity of the e-reader that arose in the mid-2000s libraries had to keep up with book-selling competitors in offering their patrons a way to borrow books on their devices. E-readers provided convenience for commuters and travellers and those who didn’t like large, cumbersome books. The proliferation of mobile devices has changed the way people use libraries even further, particularly the younger generations. Most people have smartphones and many have tablets. If you have a library card you simply need to download an app to have access to thousands of ebooks and audiobooks for free without ever leaving the house. Today, when people are busier than they’ve ever been it is so important for libraries to provide their patrons with access to these digital resources. To stay current and valuable to their patrons, libraries are also providing access to free internet and access to technology where it might not otherwise be available as well as support in teaching their patrons how to use these things.
Andrew Roskill speaks to the library’s ability to bridge the economic and digital divide. He points out that libraries have some major competition for patrons when companies such as Google, Amazon and Apple are so good at marketing that people will pay for content that they can access for free with a library membership. Three services that libraries can provide that the big companies can’t are to lend devices, provide technical training and host special events.
The following video demonstrates just how important public libraries have
“In developing countries, the internet is one of the most important features that public libraries have to offer. In public libraries, farmers, fishermen and more are able to use the internet to market their products and keep up with current prices. Agricultural information and technology in the library are vitally important in developing countries.” (Nielson, 2017) For 20 years the Bill & Melinda Gates Foundation, through their Global Libraries program, made it their goal to provide free access to information and technology through public libraries across the globe.
Another challenge faced by libraries in developing nations is simply that books are difficult to come by and patrons may have difficulty getting to a library. Inexpensive mobile technology which is widely used worldwide (a 2014 UNESCO study states that over 6 billion people out of Earth’s estimated 7 billion population already have access to a working mobile phone) could be the solution to these challenges. The study done by UNESCO (2014) found that the number one reason why people read more on their mobile devices in developing nations was convenience and access to a wider selection of books. Where printed materials are prohibitively expensive, digital technologies are not and can easily be accessed through a mobile phone.
School libraries can also benefit from students bringing in their own devices, particularly where access to technology is limited as Nielson (2017) describes: “In schools, I think that mobile devices could have a very positive impact on learning. I was recently teaching a class in the library and asked students to participate in an online discussion. There are only 9 computers in the library, so the remainder of the students needed to use their phones to participate. It was really neat to see a group of students using their devices in such a positive and collaborative way. I have noticed that phones can be a distraction, but with guidance and support, students can learn how to use them to further their learning. This many change the way their use their phones outside of school as well.”
We will not see a decline in the use of mobile technology anytime in the near future. From a library’s perspective, both public and school, it’s something to be used to their advantage or something they can fight against. The fact that we are seeing the former bodes well for libraries staying relevant and meeting the needs of their patrons.
Works Cited
GatesFoundation (2012, May 24). The Public Library is Transforming Communities [Video file]. Retrieved from https://www.youtube.com/watch?v=7cwsrgMOcLA
Nielson, J. (2017, October 27). Public Libraries and Developing Countries [Blog post]. Technology and the New Library. Retrieved from https://medium.com/technology-and-the-new-library/public-libraries-and-developing-countries-cea63153fb4c
TEDx Talks (2014, May 14). Get a read on this -- libraries bridging the digital divide: Andrew Roskill at TEDxCharleston [Video file]. Retrieved from https://www.youtube.com/watch?v=J198u5HK0pY
West, M. & Chew, H. E. (2014). Reading in the Mobile Era. UNESCO. Retrieved from https://unesdoc.unesco.org/ark:/48223/pf0000227436



